Customer Service

E-mail:solidsteelfitting@aliyun.com

Shanxi Solid Industrial Co.,Ltd.

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Your demand is always our top priority and we are always here to help in ensuring you have clear knowledge when visiting our website. To do this we have added this FAQ which you can check for more information about our products. If you can not find what you are looking for below or you are unsure about any information regarding SOLID’ products, please feel free to send us an enquiry through the contact us page. We are always happy to help!

What’s the main market?

Our main market is Africa, Middle East, South American, Europe, South-East Asia.


What’s the main usage scope for SOLID’s products?

All products are mainly used for infrastructure projects, water and sanitation projects, etc. We are aiming at supply all assembled products related to projects.

How many countries are your products exported?

Our products have already been exported to more than 85 countries, most of goods are for government projects which covers a series of products.

How long is the warranty and how to ensure the quality?

Our Warranty is 12 month. SOLID introduce advanced production equipment and strengthen the quality control procedure, our inspectors will inspect all orders in the period of production and before shipment, and for some orders, the inspectors will inspect the loading process at port to make sure all goods shipped to customers are good quality.

What’s your payment?

1) T/T Payment.

2) Letter of credit.

3)To be discussed.

Could you specially design and produce for customers?

Sure, we have all kinds of professional engineers. We can design and make moulds according to customers’ requirements.

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