Customer Service

Your demand is always our top priority and we are always here to help in ensuring you have clear knowledge when visiting our website. To do this we have added this FAQ which you can check for more information about our products. If you can not find what you are looking for below or you are unsure about any information regarding SOLID’ products, please feel free to send us an enquiry through the contact us page. We are always happy to help!

What is the MOQ for your products?

There is no specific MOQ for our products, we try our best to satisfy the client’s demands.

How many years is your company in this business?

More than 15 years.

Does your company have ISO certificate for pipeline products?

Yes, we have ISO9001 certificate for our products.

Did your company operate the project tender?

Yes, we operated many project tenders in many different countries in the pasted years, such as African countries, South American countries and Middle East counties.

Does your company have certificates of the third party, such as SGS and BV?

Yes, we have BV certificates for DI pipes and DI fittings, WRAS certificates for cement lining, FBE coating and sealing rubber.

Have your company export your products to African countries?

Yes, we have exported our products to more than 75 countries of the world, of course including African countries, even many.

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Skype: shanxisolid
QQ: 2662019169
Tel: 0351-6814838-8007
Fax: +86 351 8390 339
E-mail：solidsteelfitting@aliyun.com